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Approach
My current
services contract with a New Zealand government authority involves the
analysis, interpretation and translation of business requirements into
viable product and business process solutions. I am very client focused
with strong facilitation, negotiation and inter personal skills with the
ability to relate to key stakeholders and employees at all business levels.
I produce
practical, robust solutions to meet business needs. I am able to apply
my experience gained in the energy and local government industries to
produce solutions with sound business logic.
Quick Facts
- Excellent
communication, presentation and documentation skills
- Business
analysis and solution design experience
- Engineering
Bachelors Degree and I.T. Advanced Diploma qualified
- Project
management experience
- Strong
self starter
- Effective
team participation and the ability to work independently
- Establishes
and maintains effective client relationships and gains respect and trust
Systems Experience
Professional
Employment Experience
Consultant
Business Analyst
Oct
2004 - Present
Manukau City Council
Sole Business
Analyst on bespoke VB.NET Animal Management System. Extensive client facing
and technical system design.
Key
Services Provided
• Business process re-engineering workshop facilitation
• Business process documentation
• Business and system requirements documentation
• Detailed system design including database and user interface design
Timeout:
Building a 12" wooden boat
Jul
2004 - Sep 2004
Consultant
Business Analyst
Jan 2003 - Jun 2004
Peace Software International
Based at
Centrica North America client site in Toronto, Canada.
Key
Roles Performed
- Gathering
and documenting business requirements.
- Workshop
facilitation.
- Pre-sales
presentations.
- Report
design and specification.
- Implementation
sizing estimates for analysis, development and testing.
- Creating
functional requirement specifications that met client business needs
and were consistent with product direction.
Major
Project Involvement
Texas
Collections Optimization
- Sole
Peace Representative on project.
- Business
process analysis and improvement.
- Requirements
gathering, documentation and reviewing.
- Functional
designs for all enhancements and reports.
- Implementation
technical advice and assistance for client staff.
- Successful
project resulting in significant savings in the Credit and Collections
areas for Direct Energy.
Texas
Market Improvements
- Extensive
report design and development
Ontario
Process Improvements
- Functional
designs for enhancements and reports
- UAT
Test plan development and UAT coordination
Achievements
- Received
Peace Major Site Contribution Award 2003
- Nominated
for Centrica North America Platinum Award
Business
Intelligence Analyst
Dec 2001 - Dec 2002
Peace Software NZ Ltd
- Data
warehouse design.
- Product
enhancement functional analysis & design.
- Input
to product direction and management.
- Sales
presentation and product demonstration development.
Assistant
Accountant
Jun 2001 - Nov 2001
Marshal Software (Part Time whilst studying)
- Sales
report development.
- Liaised
with Sales Director on sales performance, targets and new initiatives.
- Payroll,
PAYE and GST administration.
- Crystal
and MS Access report writing
Fulltime
Student
Jan 2001 - Nov 2001
Manukau Institute of Technology
Assistant
Accountant
Jun 2000 - Dec 2000
Folksam International Insurance (London, UK)
• Financial system report design and development.
• Financial performance analysis.
• Regulatory reporting to Financial Services Authority.
Helpdesk Support Engineer
Jan 2000 - May 2000
Clarins UK Ltd (London, UK)
•
End-user helpdesk support
• Coordinated company-wide laptop rollout.
Traveling
Europe and Casual Work
Jun 1999 - Dec 1999
Graduate
Engineer
Jan 1997 - May 1999
Genesis Power / ECNZ
- Project-managed
major plant modification worth NZ$1.2 Million. Managed contract specification,
tendering and award. Day-to-day management as Engineer to contract.
- Equipment
design and project management for plant modifications and repairs.
- Environmental
Impact Assessments (Kyoto Protocol)
- Emergency
Response Team co-ordinator. Administered all aspects of response team
including team selection and formation, training and equipment purchases.
Professional
Education
- Bachelor
of Engineering (Honours) 1997
Chemical and Materials Engineering. The University of Auckland.
- Advanced
Diploma in Information Systems 2001. Manukau Institute of Technology.
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